Are you planning to perform this via the web interface, or are you deploying it across a fleet using Cisco Unified Communications Manager? Cisco TelePresence CE Software Release Notes (CE8)
: Verify if there are any specific migration paths. Some older Android-based DX80 versions require a middle "transition" firmware before they can accept CE software.
: Cisco has deferred this software, meaning it is no longer officially available for download from the Cisco Software Download portal.
However, running CE software strips away the flexible Android application environment. The package dx80.ce8.2.0-syn213b.rel.pkg acts as a bridge, telling the CE partition to unpack the core Android filesystem ( syn213b ) back onto the device. looking for dx80.ce8.2.0-syn213B.rel.pkg - Cisco Community dx80.ce8.2.0-syn213b.rel.pkg
. If the device is on CE9.x, it must first be downgraded to CE8.2. Upload the Package dx80.ce8.2.0-syn213b.rel.pkg
: Save the current XML configuration of production endpoints prior to initiating a bulk upgrade.
The Cisco DX80 was originally launched as an Android-powered collaboration device. However, Cisco eventually pivoted the device's software to its proprietary platform. While CE is often praised for being more stable and "snappy" during video calls, some users prefer the Android OS to access native applications or specific local browsers. The Role of "syn213b" Are you planning to perform this via the
Understanding how this firmware package functions is essential for unified communications (UC) administrators trying to repurpose legacy hardware, configure legacy Cisco Unified Communications Manager (CUCM) testing environments, or save functional DX80 units from becoming electronic waste. The Architecture of the DX80: Android vs. CE Software
: Because these files are restricted, the official recommendation is to contact the Cisco Technical Assistance Center (TAC) to obtain the package securely under a valid service contract. Common Technical Issues
: Because the file is unlisted, administrators often have to open a Cisco TAC case or search community forums to obtain it for legacy device maintenance. : Cisco has deferred this software, meaning it
Understanding the Cisco DX80 Firmware Update: A Guide to dx80.ce8.2.0-syn213b.rel.pkg
In case you encounter problems during or after installation, try:
: This typically happens if you try to upgrade directly from very old Android software (e.g., DXOS 10.x) to CE8 without utilizing a transition image first. Check Cisco's release notes for the intermediate migration path.