Iqos Serial Number Check [new] (2024)

What or issue are you encountering during the check? Share public link

Navigate to the official IQOS website for your country or region. Sign in to your customer account (or create a new profile). Go to the or "Device Registration" section. iqos serial number check

Pivot the top cap open or look at the back spine of the device near the base. Packaging and Retail Box What or issue are you encountering during the check

If you no longer have the box, the code is printed directly on the hardware: Go to the or "Device Registration" section

Follow this official process to verify your code and register your device. Step 1: Create or Log In to Your Account

Beyond safety, the serial number is the gateway to warranty coverage and customer support. IQOS devices are electronic hardware with heating blades and batteries that can wear out or break. PMI offers a limited warranty on genuine devices, often providing a replacement or repair service. However, this service is strictly tied to the device’s serial number. If a consumer attempts to claim a warranty for a device that fails the serial number check—either because it is fake or because it was intended for a different market—the claim will be denied. This leaves the consumer with a broken device and no recourse, turning a potential savings on a cheaper unit into a financial loss.

Unlocks 12 months of coverage for accidental damage, battery failures, and manufacturing defects.