Treat the .lic file as a controlled document.
If you have a light blue USB dongle, it likely already contains the license file. chromeleon license file
Within the same directory, you will also find important log files under: Treat the
Note: ProgramData is a hidden folder. Type it manually into File Explorer. Type it manually into File Explorer
One of the most common support tickets involves a user accidentally deleting or moving the license file. You must know exactly where it resides.
The license file is stored in a protected system folder. Even if you installed Chromeleon on the D: drive, the license usually remains on the C: drive.
Disclaimer: This article is for informational purposes. Thermo Fisher Scientific and Chromeleon are trademarks of Thermo Fisher Inc. Always refer to your official End User License Agreement (EULA) for binding legal terms.