Take a manual copy of the .mdf and .ldf database files from the SQL data directory if possible.
From Net2 version 5.04 onward, administrators can enforce stronger password policies via the under Options > Security . Checking the “Enable Strong Passwords” checkbox sets a minimum of 5 alphanumeric characters for all operator accounts. Operators whose passwords do not meet the requirement will be prompted to change their password on next login.
You must contact Paxton Support to validate your identity and obtain a temporary reset code.
If you need to update the password for a specific database user or the sa account to comply with corporate security policies, execute the following command while connected as a sysadmin:
: The default password is net2 (all lowercase). paxton net2 sql database password exclusive
For security professionals, the golden rule is simple: By following the best practices outlined in this guide, you can protect your facility and its data from unauthorised access, ensuring that the Paxton Net2 system remains a reliable cornerstone of your physical security infrastructure.
If you are a system administrator needing to update, change, or recover the SQL database password, you should adhere to industry best practices. 1. Locating the Current Password
Using shared or weak passwords for the Paxton Net2 SQL database can pose significant risks to the security of the system. If the password is shared among multiple individuals, it increases the likelihood of unauthorized access, either intentionally or unintentionally. Similarly, using weak passwords can make it easy for hackers to gain access to the database using brute-force attacks or password cracking tools.
Rather than trying to crack the SQL password (which voids support), Paxton provides a REST API. This is the intended method for "exclusive" integrations—pulling user data, managing access rights, or generating custom reports without touching the raw SQL tables. Take a manual copy of the
If you need to perform maintenance, reset credentials, or migrate the system, follow these structured steps to manage the database safely. Step 1: Stop All Paxton Net2 Services
: If the System Engineer password is lost, you must contact Paxton technical support. They will perform security checks and provide a code to set a new password, which must be done directly at the server PC. Server Configuration Utility
Without the correct password, the Net2 Server service cannot start, and the Net2 client cannot connect.
If you are the legitimate owner/operator and need to recover access, your next step is to with your license details and system ID. Operators whose passwords do not meet the requirement
Step 3: Setting the Database to Single-User (Exclusive) Mode
Attackers can insert rogue credentials into the Users table, granting them physical access to secured doors.
to "Create Copy" of your database. This generates a secure zip file that should be stored off-site (e.g., USB or secure cloud storage) to prevent data loss if the server is compromised [1]. Idle Timeout : In v5.04 and later, you can enable an automatic log-off