First, confirm if the IMEI is actually missing or just not displaying correctly.
Note: Ensure there is a space after "AT" if the command fails initially.
Power off your phone completely. Connect it to the PC via a USB cable without holding any buttons. The tool should detect the phone and the indicator light in the software will turn yellow or green. In the tool's drop-down menu, select .
En la interfaz de Chamelephon, verás dos casillas para rellenar con los códigos IMEI correspondientes de tu dispositivo. prize imei no aparece updated
Ensure your phone has at least 50% battery to prevent it from shutting off mid-process.
After successful prize claim via IMEI input, force a UI refresh to show updated prize status.
Physical connection issues can sometimes cause the system baseband to misbehave. Power off the phone completely. Remove the SIM tray. First, confirm if the IMEI is actually missing
If the Engineer Mode method does not work or the option is missing, the NVram (Non-Volatile RAM) partition might be corrupted. This often happens after a software update or a failed root attempt.
In some cases (notably on OnePlus and Pixel devices), the update creates a conflict with the Phone app.
Click and load the database file from your phone's stock firmware. Turn off the phone and click "Reconnect" in the tool. Connect the phone via USB. The tool should detect it. Connect it to the PC via a USB
If your device is rooted, or if the Engineering Mode menu fails to save the command, you can use specialized software to inject the IMEI directly into the system files. Step-by-Step Instructions:
This method works on most MediaTek-based Prize phones to restore the IMEI.
(Prize IMEI does not appear updated.)
Your phone's processor determines the tools you'll need. Use a tool like to check if your PRIZE model uses a MediaTek (MTK), Spreadtrum (SPD), or Qualcomm chipset.
This updated guide breaks down why the "IMEI no aparece" (IMEI does not appear) error happens on Prize devices and provides step-by-step solutions to restore your network connectivity. Why Has Your Prize IMEI Disappeared?