If the generator fails, you must request a reset code from official support. Dahua Wiki Note the Date
As of 2024, this method is being phased out on newer firmware. Dahua’s official documentation notes that it “only works on the older Blue UI,” so users with modern black or grey interfaces will need to use one of the other methods described below.
For most modern Dahua devices (Firmware v4.0 and newer), the serial number is used via the DMSS app to trigger an email-based reset. YouTube·Hik-Connect Hikvision
Go to the official Dahua Technology website (dahuasecurity.com) > Support > Tools. Download the latest version of (usually a .zip file). Install the software on your Windows computer.
🛠️ Method 1: Emailing the Serial Number (Official Support) dahua password reset by serial number
You need to be near the Dahua device or on the same local network.
Dahua Technology is a leading manufacturer of video surveillance equipment, including IP cameras, NVRs, and DVRs. While their products are known for their reliability and performance, users may sometimes encounter issues with their devices, such as forgetting the password. If you're in a situation where you've forgotten your Dahua device's password and need to reset it, you're in the right place. This article will guide you through the process of resetting your Dahua password using the serial number.
: Once received, enter the code into the Admin Account field on the device.
After logging in with the temporary code, the system should prompt you to create a new password immediately. If not prompted, navigate to System > Account > User and select for the admin account to set a permanent password. Dahua Wiki Alternative: Using the DMSS Mobile App If the generator fails, you must request a
Avoid using obvious combinations like admin123 or your name. Confirm the new password and click . Troubleshooting Common Issues
Go to Main Menu > Account > User and set three questions you'll never forget.
Method 2: Using DMSS App and QR Code (Dynamic Serial Number)
Ensure you do not close the password reset window on your monitor after scanning the QR code. Closing the window resets the request session, making any emailed codes invalid. For most modern Dahua devices (Firmware v4
Once you receive a temporary secure code, go to the device login screen, enter the code in the password field, and immediately create a new administrator password. 📱 Method 2: The QR Code Reset (Recommended)
Dahua provides a free utility called (for Windows) and a mobile app called DMSS (formerly gDMSS/iDMSS) for password resets.
Dahua Technologies, a leading manufacturer of surveillance equipment, provides a password reset mechanism for their devices using the serial number. This method allows users to regain access to their device if they've forgotten the password.
To help you choose the right path, here is a quick decision guide:
: On modern firmware, click "Forgot Password" to display the S/N and a QR code. Dahua ConfigTool or SmartPSS on a connected PC to view device information. Method 1: Using a Super Password Generator This method uses third-party apps like the CCTV Super Password tool to create a temporary login code based on your S/N. Recovery Squad Download the Tool : Install a reputable app like CCTV Super Password on your phone or PC. Input Data