SIHOT displays available room upgrades and add-ons (like breakfast packages or spa vouchers) directly on the check-in screen. This prompts front desk agents to offer targeted upgrades, turning a routine administrative task into a revenue-generating opportunity.
Navigate to the tab. Secure a credit card for incidentals. For properties with integrated EMV payment terminals, trigger the pre-authorization directly from SIHOT. The software logs the authorization token inside the guest folio without storing sensitive cardholder data, ensuring PCI compliance. Step 5: Execute the Check-In Action
[Locate Arrival] ➔ [Scan ID / Auto-fill Profile] ➔ [Prompt Upsell Option] ➔ [Process Payment / Deposit] ➔ [Issue Key / Toggle Room In-House] Automated Room Allocation
: The SIHOT@360° Open API connects third-party "Virtual Concierge" tools like HiJiffy or Duve to handle the entire check-in through WhatsApp or SMS.
Are you looking to integrate like passport scanners or digital kiosks?
: Staff pull up the reservation through the Control Center or the main toolbar.
First impressions matter. In the hospitality industry, the check-in process is your handshake with the guest. Using (Protel Multi-Property Management System), you have the tools to make that handshake fast, accurate, and welcoming.
: Search for the guest using criteria like name or confirmation number, highlight the profile, and process the arrival.
Current smartwatches use standard photodiodes for photoplethysmography (PPG)—the green or red light technology that measures heart rate by tracking blood flow volume. While useful, these sensors often struggle with skin tone variations, motion artifacts (like running), or tattoos, which can block or scatter light.
Once the reservation is open, the agent verifies the guest's personal details. SIHOT utilizes a centralized profile management system. If the guest has stayed at the property before, their preferences, past stay history, and VIP status will automatically link to the current reservation. During this step, the agent confirms the stay duration, room type, and package inclusions. Step 3: Registration and Legal Compliance
The offers a comprehensive, modular approach to modernizing the hotel check-in process. By integrating traditional front-office functions with digital guest journeys, SIHOT enables hotels to provide a "contactless" or "hybrid" arrival experience that improves staff efficiency and guest satisfaction. The Three Modes of SIHOT PMS Check-In
Receptionists are prompted with smart offers (e.g., room upgrades or breakfast packages) to boost revenue during the check-in flow. Integrated Key Encoding:
: If the room was not pre-assigned, check the live room status to match the guest with a cleaned, inspected room.
: A browser-based solution where guests receive a link via email to complete data entry and sign digitally before they arrive.