of your Hi Sharp DVR so I can provide the exact reset pin location? FAQ - Support | HI SHARP INTELLIGENCE
What is the ? (usually found on a sticker underneath) Do you see a "Forgot Password" link on your login screen? hi sharp dvr reset password new
| Problem | Solution | | :--- | :--- | | | Try all three default passwords ( 44444 , 123456 , 11111 ). Ensure you are using the Admin account. Try logging in via the DVR's web interface by entering the IP address into a browser. Reset via USB firmware update using the adwsws password trick. If none work, contact your supplier or Hi-Sharp support. | | Forgot password for remote access | The remote username and password may be different from the local DVR password. Try to reset them via the DVR's local menu (if you can access it) or use the date-based password generator tool (CCTV Super Password). You may also need to reset the DVR to factory defaults and reconfigure your network settings. | | Reset button not working | Ensure you are pressing and holding the reset button for a full 10-15 seconds while the device is powered on. Try using a different tool to press the button. If still unresponsive, use the date-based password generator app . | | Stuck on login screen | Check the video cable connections. Power cycle the DVR by unplugging it for 30 seconds and plugging it back in. Try a different monitor to rule out a display issue. If the DVR is powered on but the screen is blank, try connecting via the web interface . | of your Hi Sharp DVR so I can
While the device is powered on, press and hold the button for 10–30 seconds . You should hear a beep indicating the reset was successful. Internal Jumper Method Open the Case: Power off the DVR and remove the top cover. | Problem | Solution | | :--- |
Take a photo or screenshot of this screen and send it to sales@hisharp.com.tw or your regional distributor. Include your device's model number and serial number .
with the displayed serial number or date to receive a one-day master code. Security Questions : If previously configured, select the "Edit Security Question"
What are currently displayed on your camera screen?